Possible Cause
|
Solution
|
Preventative Maintenance
|
Cloudy, Dull Water |
pH Balance and Total Alkalinity Levels Incorrect |
Test pH and total alkalinity. Adjust levels using Rendézvous™ pH Up, Rendézvous™ pH Down or Rendézvous™ Alkalinity Up. Lock in the pH level between 7.2 and 7.8 range with Rendézvous™ pH Magic® water balancer until spa is refilled. |
When the spa is refilled, add Rendézvous™ pH Magic® water balancer (1.3 kg/2,000 L) to lock in the correct pH level. |
|
Excessive Organic Contaminants |
Shock treat with Rendézvous™ Activate™ granular to control bacteria and algae. Treat with GLB® Natural Clear™ clarifier to break down oily water. |
Add a dosage of Rendézvous™ Activate™ granular (60 g/1,000 L) to shock treat and regenerate the bromine sanitizer. Add GLB® Natural Clear™ clarifier (15 ml/1,000 L) weekly to prevent oily build-up. |
|
Dissolved Chemical Solids in Water |
Use Rendézvous™ Spa Clarifier to help remove small particles. |
Once a week or whenever the spa water appears cloudy, add Rendézvous™ Spa Clarifier (30 ml/1,000 L). |
|
Calcium Too High (Hard Water) |
Use Rendézvous™ Protect Plus™ sequestering agent regularly. Replace some of the spa water. |
Add Rendézvous™ Protect Plus™ sequestering agent (30 ml/1,000 L) weekly to inactivate dissolved minerals in the water. |
Cloudy, Green Water |
Low Alkalinity Level |
Add Rendézvous™ Alkalinity Up. |
Test water ofren and maintain a total alkalinity level of 100-120 ppm. |
|
Low Sanitizer Level |
Test and adjust sanitizer level, shock with Rendézvous™ Activate™ granular. |
Shock treat with Rendézvous™ Activate™ granular (125 g/1,000 L). Maintain a sanitizer level of 3-5ppm at all times. |
Brown Water |
High Iron or Manganese Content |
Use Rendézvous™ Protect Plus™ sequestering agent. |
Use Rendézvous™ Protect Plus™ sequestering agent (30 ml/1,000 L) to suspend and inactivate minerals that cause water discoloration. |
Clear, Green Water |
High Copper Content |
Use Rendézvous™ Protect Plus™ sequestering agent. |
Use Rendézvous™ Protect Plus™ sequestering agent (30 ml/1,000 L) to suspend and inactivate minerals that cause water discoloration. |
Chalky, White Scale Deposits |
Mineral Deposits in Water |
Use Rendézvous™ Protect Plus™ sequestering agent. Check water balance and adjust as needed. |
Use Rendézvous™ Protect Plus™ sequestering agent (30 ml/1,000 L) to suspend and inactivate minerals that cause water discoloration. |
Skin and Eye Irritation |
Excessive Organic Contaminants |
Shock treat with Rendézvous™ Activate™ granular. |
Shock treat with Rendézvous™ Activate™ granular (125 g/1,000 L) weekly. |
|
pH Too Low or Too High |
Test pH and alkalinity. Adjust levels using Rendézvous™ pH Up or Rendézvous™ pH Down. |
Use Rendézvous™ pH Magic® water balancer (1.36 g/2,000 L) to lock in correct pH levels. |
Odor |
Excessive Organic Contaminants |
Shock treat with Rendézvous™ Activate™ granular. Use GLB® Natural Clear™ clarifier to prevent oily build-up. |
Shock treat with Rendézvous™ Activate™ granular (125 g/1,000 L) at least weekly to destroy organic contaminants. |
Foaming |
High Concentration of Chemicals, Body Oils, Cosmetics and Other Contaminants Due to Heavy Bather Load |
Use Rendézvous™ Foam Out. Shock treat with Rendézvous™ Activate™ granular. |
Shock treat with Rendézvous™ Activate™ granular (125 g/1,000 L) at least weekly to destroy organic contaminants. Drain and refill spa at least every 90 days. |
|
Calcium Hardness Too Low |
Adjust calcium hardness to raise level. |
Test and adjust to maintain recommended water balance levels. |
Pitting of Metal Fixtures or Plaster Spa Surfaces |
pH and/or Total Alkalinity Too Low |
Adjust total akalinity and pH balance of water with Rendézvous™ pH Up and Rendézvous™ Alkalinity Up. |
Test and adjust as necessary to maintain pH level of 7.2-7.8 and total alkalinity of 100-120 ppm. When the spa is refilled with fresh water, add Rendézvous™ pH Magic water balancer (1.36 kg/2,000 L) to lock in the correct pH level. |
Scum Deposits on Waterline |
Body Oils and Dirt |
Use GLB® Natural Clear™ clarifier regularly to reduce scum and odor-causing oils, lotions and organic materials in the water. |
Add GLB® Natural Clear™ clarifier (15 ml/1,000 L) once a week to remove scum lines and protect the filter from oily build-up and clogging. |