Emergency Resources

If there is an emergency requiring immediate medical attention, call 911 immediately.

Chemical Exposure

Contact a physician immediately if you’re exposed to pool or spa chemicals and follow the appropriate steps as listed below:

  •  In the event of skin or eye contact with chlorine products, flush the area with water for at least 15 minutes.
  • If chemicals are accidentally ingested, sip on water, but do not induce vomiting. Never give anything to drink to an unconscious person.
  • If fumes have been inhaled, move the affected person to fresh air as quickly as possible.

Chemical Disposal and Spillage

If you have an incident involving HTH® EXTRA, GLB® or Rendézvous™ products call 1-800-654-6911. This is the Lonza Emergency Action Network (LEAN). The people who answer the phone are all trained to assist you in an emergency.

  • Call the LEAN line, 1-800-654-6911, for assistance in disposing of chemicals. Do not throw them in the trash.
  • If any of your pool or spa chemicals spill, call 1-800-654-6911 for special handling instructions.
    • Do not backwash into a stream or river.
    • Do not throw spilled material into trash.
  • A spill requires emergency handling if there is any sign of activity such as a bulging container, bubbling, hissing, gassing, smoking, or fire. In such an event, call 1-800-654-6911 and notify them of the activity.

Request Material Safety Data Sheets

Please contact our MSDS Consultation Line at 1-800-511-6737 to request a Material Safety Data Sheet.  You may also request an a Material Safety Data Sheet by fax, regular mail or by E-mail.

Our MSDS Consultation Line is available from 8:00 a.m. - 4:00 p.m. (EST) Monday through Friday. Our trained specialists are available to provide technical expertise and help interpreting an MSDS. During off hours, please leave a message and your request will be processed the following business day.